Website Terms of Use

Health Love Pty Ltd (ABN 55 621 432 817)

 

Last updated: 16 June 2026

These Website Terms of Use (Terms) apply to your access to and use of the Health Love website at https://healthlove.au/ (Website), including any information, materials, articles, FAQs and other content made available on the Website.

By accessing, browsing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Website.

These Terms should be read together with our E-Commerce Terms and Conditions, Privacy Policy and Medical Disclaimer, and any other policies or notices displayed on the Website from time to time.

1. About Health Love

1.1 In these Terms, Health Love Pty Ltd (ABN 55 621 432 817) (we, us or our) is the operator of the Website.

1.2 Our contact details are:

1.3 We may update our contact details from time to time by updating the Website.

2. Changes to these Terms

2.1 We may change these Terms at any time by publishing an updated version on the Website.

2.2 Any changes will take effect from the date the updated Terms are published on the Website, unless otherwise stated.

2.3 Your continued access to or use of the Website after updated Terms are published constitutes your acceptance of the updated Terms.

3. Access and use of the Website

3.1 We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Website for your personal, non-commercial use and in accordance with these Terms.

3.2 You must access and use the Website only in accordance with these Terms and all applicable laws.

3.3 We may, at any time and without notice, change, suspend, restrict or discontinue any part of the Website.

3.4 We may restrict, suspend or terminate your access to the Website if we reasonably consider that you have breached these Terms, misused the Website, created a security risk, engaged in fraudulent or unlawful conduct or otherwise acted in a manner that may adversely affect us, the Website or other users.

4. Accounts and Website features

4.1 We may make Account functionality available on the Website from time to time. Account functionality may include features such as personal details, account details, purchase history and delivery tracking.

4.2 If you create an Account, you must ensure that all information you provide is accurate, current and complete, and you must keep your login details confidential and secure.

4.3 You are responsible for all activity that occurs under your Account. You must notify us promptly if you suspect any unauthorised access to or use of your Account.

4.4 We do not guarantee that any Account feature will be available at all times or will continue to be offered. We may add, remove or modify Account features from time to time.

5. Prohibited conduct

5.1 You must not, and must not attempt to:

(a) use the Website for any unlawful, fraudulent, misleading or unauthorised purpose;

(b) use the Website in any way that breaches these Terms or any applicable law or regulation;

(c) copy, reproduce, scrape, crawl, data mine, harvest, extract, mirror, frame, adapt, translate, modify, distribute, publish, communicate or commercially exploit the Website or any Website Content without our prior written consent;

(d) interfere with, disrupt, overload or place an unreasonable burden on the Website or any servers, networks or systems connected with the Website;

(e) introduce, upload or transmit any virus, malware, trojan horse, worm, logic bomb or other harmful or malicious code;

(f) attempt to gain unauthorised access to any Account, system, data, server or network connected with the Website;

(g) impersonate any person or misrepresent your identity, authority or affiliation with any person;

(h) remove, obscure or alter any copyright, trade mark or other proprietary notices appearing on the Website or Website Content; or

(i) use the Website or Website Content in a manner that competes with our business or damages, or may damage, our goodwill, reputation or business interests.

5.2 We may take any action we consider appropriate if you breach this clause, including restricting or terminating your access to the Website and taking legal action where appropriate.

6. Website Content

6.1 Website Content is provided for general information purposes only and is not intended to be comprehensive, complete or tailored to your personal circumstances.

6.2 We may publish Website Content relating to dietary supplements, product benefits, product information, FAQs, health and wellness topics and other educational or informational matters.  While we take reasonable care in preparing and presenting Website Content, we do not warrant that Website Content is accurate, complete, current, suitable for your circumstances, or free from errors or omissions.

6.3 Website Content may be updated, amended, removed or replaced at any time without notice.

6.4 You must make your own enquiries and obtain appropriate professional advice before relying on Website Content or making any decision based on Website Content.

7. Health and supplement information

7.1 Any health, wellness, nutrition, supplement or Product-related information made available on the Website, including any articles, blog posts, FAQ or product descriptions is provided for general informational purposes only.

7.2 Website Content is not medical advice and is not intended to diagnose, treat, cure or prevent any disease, illness or medical condition.

7.3 You should seek advice from a qualified medical or health professional before using any Product or relying on any health, wellness, nutrition or supplement-related Website Content.

7.4 You should not disregard, delay or avoid obtaining professional medical advice because of any Website Content.

7.5 Further information is set out in our Medical Disclaimer, which forms part of these Terms.

8. Intellectual property

8.1 Unless otherwise indicated, and subject to any third-party rights, we own or are licensed to use all rights, title and interest (including intellectual property rights) in the Website and Website Content.

8.2 Website Content may include product images, product information, supplier materials or other third-party materials. Those materials may be owned by, licensed from, or supplied by third parties and are made available for the purpose of identifying, describing or promoting products and related Website functionality.

8.3 Your access to and use of the Website does not transfer to you any rights, title or interest in the Website or Website Content.

8.4 You must not use any Website Content for commercial purposes, including by copying, scraping, reproducing, modifying, republishing, distributing, selling, licensing, displaying, communicating, framing, embedding or creating derivative works from Website Content, without our prior written consent.

8.5 Nothing in these Terms grants you any right to use our business name, trade marks, logos, branding, domain name or other proprietary identifiers.

9. Third-party materials, links and services

9.1 The Website may contain links to third-party websites, platforms, resources, social media pages, research materials or other third-party content.

9.2 Third-party links are provided for convenience only. Unless expressly stated otherwise, we do not control, endorse, approve or assume responsibility for any third-party website, content, product or service.

9.3 Your use of third-party websites, platforms, tools or services is at your own risk and may be subject to the terms and policies of the relevant third party.

10. Purchases through the Website

10.1 Any purchase of Products through the Website is governed by our E-Commerce Terms and Conditions, together with any product-specific information or notices displayed at checkout.

10.2 Product information displayed on the Website is provided for general information only. You must read and follow the Product label, packaging, directions and warnings before using any Product.

11. Privacy

11.1 We collect, hold, use and disclose personal information in accordance with our Privacy Policy.

11.2 You must not provide personal information about any other person to us unless you have the lawful authority and consent of that person to do so.

11.3 If you provide personal information to us through the Website, you must ensure that it is accurate, complete and up to date.

12. Security and availability

12.1 We take reasonable steps to maintain the security and availability of the Website. However, we do not warrant that the Website will be uninterrupted, error-free, secure, free from viruses or malicious code, or compatible with your systems or devices.

12.2 We are not responsible for any loss or damage arising from any virus, malware, cyberattack, system failure, service outage, interruption, unauthorised access, data corruption or other technological issue affecting the Website

12.3 If you become aware of any misuse of the Website, security issue, error in Website Content, or difficulty accessing or using the Website, you should contact us using the details provided above.

13. Disclaimers

13.1 To the maximum extent permitted by law, the Website and Website Content are provided on an "as is" and "as available" basis.

13.2 We do not make any representation or warranty that:

(a) the Website or Website Content will be complete, accurate, current, reliable or suitable for any particular purpose;

(b) the Website will be available, secure, uninterrupted or error-free;

(c) any defects, errors or inaccuracies will be corrected;

(d) the Website or any files available through the Website will be free from viruses, malware or harmful code; or

(e) any Website Content or third-party material will be appropriate for your specific circumstances; or

13.3 You access and use the Website and Website Content at your own risk, subject to any rights that cannot be excluded under applicable law.

14. Limitation of liability

14.1 Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.

14.2 Subject to clause 14.1 and to the maximum extent permitted by law, we are not liable for any loss, damage, expense, cost or claim arising out of or in connection with:

(a) your access to, use of, or reliance on, the Website or Website Content;

(b) any error, omission, inaccuracy or incompleteness in Website Content;

(c) any health, wellness, nutrition, supplement or Product-related information made available on the Website;

(d) any interruption to, or unavailability of, the Website;

(e) any loss, corruption or unauthorised access to data;

(f) any third-party website, content, product, service, platform, system or tool; or

(g) any event beyond our reasonable control.

14.3 Subject to clause 14.1 and to the maximum extent permitted by law, we exclude liability for any indirect, incidental, special or consequential loss or damage, including loss of profit, revenue, business opportunity, goodwill, anticipated savings or data.

14.4 Liability arising in connection with the purchase, use, return or delivery of Products is dealt with under our E-Commerce Terms and Product Disclaimer, to the extent applicable.

15. Complaints, governing law and jurisdiction

15.1 If you have a complaint or dispute arising out of or in connection with the Website or these Terms, you should contact us and provide reasonable details of the issue. We will use reasonable endeavours to investigate and attempt to resolve the matter in good faith.

15.2 These Terms and your use of the Website are governed by the laws of New South Wales, Australia.

16. General

16.1 If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision will be severed to the extent of the invalidity or unenforceability and the remaining provisions will continue in full force and effect.

16.2 No waiver of any right or provision under these Terms will be effective unless it is in writing. A failure or delay in exercising any right does not constitute a waiver of that right.

17. Contact

All enquiries relating to these Terms or your use of the Website should be directed to us at service@healthlove.au.